privacy & terms

Bray Capital Pty Ltd
ACN 655 085 733 · Sydney, Australia
hello@janellebray.com

orders & shipping

Prices are in Australian dollars and include GST. Shipping is $3 flat anywhere in Australia, and free on orders over $20. We only ship within Australia at the moment.

We aim to post your order within a few business days. Once it’s in the post, delivery times are up to Australia Post.

if something’s wrong

If your order arrives faulty, damaged, or isn’t what you ordered, email us and we’ll fix it — a replacement or a refund, your choice if the problem is a major one. We cover the cost either way, and usually we’ll just post you a new one rather than ask you to send anything back.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

We don’t offer returns for a change of mind, simply because return postage usually costs more than the item. That doesn’t affect the rights above.

your details

When you buy something, Stripe collects your name, email and delivery address on its checkout page and passes them to us. We store them to send your order and keep a record of the sale, along with which link or ad brought you to the shop — a campaign name, not anything about you. That’s all we hold — there are no accounts.

We advertise on Instagram, so this site uses the Meta Pixel. It tells Meta which pages you visit and what you add to your cart, and after a purchase we send Meta a scrambled (hashed) version of the checkout details so it can measure whether the ads work and show relevant ones. We never hand Meta your readable email or address, and we use nothing else — no Google Analytics, no other trackers. Meta explains what it does with this in its privacy policy.

Our own server sends Meta the same page-view and add-to-cart events, because ad blockers and in-app browsers stop a lot of them getting through otherwise. So that repeat visits count as one person rather than several, we give your browser a cookie holding a random ID — no name, no email, nothing about you — which we keep for 180 days and only ever send to Meta scrambled. Clearing your cookies clears it.

We also count visits with Vercel’s cookieless, first-party analytics, which tells us how many people visit and which links they arrived from. It sets no cookies and identifies no one.

Card payments are handled entirely by Stripe. We never see or store your card details.

At checkout you can choose whether you’d like the occasional email about new art and restocks. We only email you if you choose yes, every email has an unsubscribe link, and we act on unsubscribes straight away. Choose no and you’ll only hear from us about your order.

Email hello@janellebray.com any time to see what we hold about you, correct it, or ask us to delete it.

the artwork

Every design is drawn by hand by Janelle Bray and stays her copyright. Buy it, stick it, gift it — just please don’t reproduce it for resale.

Last updated 4 August 2026.